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Frequently asked questions
Answers on licences, delivery, payment, samples and custom research. Cannot find yours? Ask us and an analyst will reply within one business day.
Buying a report
Single User is a view-only PDF for one person. Multi User adds a printable PDF and the Excel data for unlimited users at one location. Enterprise covers your whole company and includes 100 free analyst hours.
Choose a licence on the report page and click Buy now. The checkout opens on the same page: enter your billing details and pay with PayPal or a card.
The full report as a PDF, plus the Excel data with Multi User and Enterprise licences.
All prices are in US dollars.
Write to sales@dcmarketinsights.com and our team will help.
Delivery
By email, within 24–48 business hours of payment, in the formats of your licence.
First check your spam or junk folder, and that your mailbox accepts PDF and Excel attachments. If it is still missing after 48 business hours, write to sales@dcmarketinsights.com with your order number.
Payment and security
Securely through PayPal: with a PayPal account, a debit or credit card, or PayPal Pay Later where available. Prices are in US dollars.
Yes. Payments are processed by PayPal over an encrypted connection. We never see or store your card details.
Yes. The report is sent once the payment is confirmed.
Samples and custom research
Yes. Request a free sample and we will email it to you.
Yes. We can add countries, segments or data cuts. Talk to an analyst about the scope you need.
Yes. Our consulting team works on commercial due diligence, site selection, market entry and market sizing. See consulting services
Methodology
Every market is sized both top-down and bottom-up, the two views are reconciled, and the result is reviewed before publication. Read our methodology
Each report names the analyst who wrote it and the editor who reviewed it.
Policies
Because of the nature of the information, we do not accept returns or offer refunds once a report has been delivered. Refund and returns policy
Orders cannot normally be cancelled once they are placed, as set out in our terms and conditions. Terms and Conditions
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